Mibbit Widget officially exits beta
It’s been a long while coming and now it’s finally time to exit the beta stage and announce premium account plans for the widget. At Mibbit we are extremely proud to have brought our service to where it is today and now these additions provide even more options for our customers to choose from. Before getting to details here is a little about what this means;
- we are no longer operating the widget on a perpetual beta only; Mibbit is here for the long-haul
- the main client and free widget will continue to be available as before
- if you are a widget account user who wants ad-free and extra features there’s now a option to do this
- our plans start from the equivalent of just over $4 a month, less than a large Frappuccino
During the beta we took on a lot of feedback from customers and learned a few lessons about scalability, if you’re one of the people who contributed thank you for all your feedback! There were several things we took from the beta chats and e-mails;
- Pricing – users told us they are happy to contribute in return for not having ads,
- People want to pay only for the features they’re using
- Branding – the ability to style, customise and brand your widget is important
- Persistent channel logs – having channel logs is a nice to have but not a huge requirement
In addition the new premium widget provides;
- higher/unlimited upload file-size
- support for IRC channel password protection
- additional styling and preferences incl. custom background, custom icons and smiley’s
- advertisement-free format

Our goal is to provide the smartest, best performing chat service available. We’re regularly receiving requests for new features and feel that although many of these will make their way into the free service the best way to provide for some items of functionality is to deliver them for premium accounts first. We have two main packages available, Premium and Premium plus – with user breaks. Widget accounts are tied to a single domain and the key metric is how many Mibbit widget users are connected at peak times. The limits are not hard limits, but are monitored and flagged up if the allowance is constantly exceeded or always way below. If this happens we’ll let you know and propose a more appropriate package. Generally, if it’s over peak for an hour or two, we’ll let it slide.
Now it’s over to you to choose what you want, stick with basic or upgrade, go over to our widget manager and take a look at the plans available, you don’t have to sign a long-term contract, and you’re free to cancel at any time. Users wanting multi-domain and 500+ user packages get in touch for one of us to advise you on the best package.
We really thank you for all your business and support,
Mibbit.