Hi all, you will have noticed that we experienced downtime on the widget in the past few hours, during this time we took the opportunity to bring forward a scheduled hardware upgrade which added an hour and a half to the down time. It’s unfortunate that these things coincided and our apologies to you for affecting your service in this way today. Now that the upgrade is complete the widget is back with double the memory and running well. The main client has been unaffected during this time.
We’re very conscious of how outages can often affect the service widget users get and plan several further enhancements to the service going forward. As these changes come online we’ll update you about how additional layers of resilience will keep your service up and alive in future.